Who we are
We are Kinderoos, a children’s nursery with two locations. Our website address is https://kinderoos.com. This site is here to share information about our nurseries and help parents get in touch with us.
What personal data we collect and why
Enquiry forms
If you fill out our enquiry form, the details you provide (such as your name, email, phone number and your child’s details) are securely handled by our trusted childcare software partner, Famly. We only use this information to respond to your enquiry and support your child’s registration with us. Famly has its own privacy policy, which you can view on their website.
Cookies and website data
Like most websites, we use small files called “cookies” to help the site work properly. For example, cookies may remember your preferences (such as font size or display settings). We also use website analytics (such as Google Analytics) to understand how people use our site, so we can improve it. This tells us things like which pages are most visited, but it does not identify you personally.
Media and embedded content
Sometimes our site may include embedded content (like a YouTube video). These third-party services may collect data about you in the same way as if you visited their site directly. We recommend checking their privacy policies if you’d like to know more.
How long we keep your information
We only keep your personal information for as long as it’s needed to respond to your enquiry or meet our nursery’s legal requirements. If you register your child with us, some details may be kept for longer in line with childcare and safeguarding regulations.
Your rights
You have the right to ask us what personal data we hold about you, to request a copy, or to ask us to delete it (unless we’re legally required to keep it). If you’d like to do this, please contact us using the details below.
Who we share your data with
We don’t sell or share your data with anyone for marketing. The only third party we use for collecting enquiry information is Famly. Analytics data is shared with Google in an anonymous way to help us understand website traffic.
Your contact information
If you have any questions about this privacy policy or how we handle your data, please contact us at:
Email: [email protected]
Phone: +44 20 8090 4357
Address: 239 Great West Rd, Hounslow, TW5 0DG
How we protect your data
We take your privacy seriously. Data collected through our forms is handled securely by Famly. Our website is hosted on secure servers and we regularly update our software to keep your information safe.